Friendly staff. Community oriented.
Friendly Staff was very informative and helpful. I look forward to doing future business with UCFCU
As far as credit unions go, UCFCU does not offer many amenities for banking with them when compared to the University Federal Credit Union I utilized in the past. UCFCU is also slow to offer technological resources. However, the staff has always been friendly and informative and their Fraud Alert detection is top notch.
Horrible customer service. They set their own rules and say their rules are just like any other bank. NOT. Fees, fees and more fees. The fees came from my ordering product from overseas. For each transaction there was a 5.00 fee. Some of the items were less than 5.00, and I ordered from the same company. They charged 5.00 for each transaction. I was $50.00+ in fees before I caught it. They did not take them off. They said read your contract. Very very very fine print. But in calling other banks, they said they never heard of it. I quickly changed to Progressive Bank. Best decision ever!
Great bank to do business with
Upper Cumberland Federal Credit Union is a US Atm based in Crossville, Tennessee. Upper Cumberland Federal Credit Union is located at 627 Livingston Rd, Crossville, TN 38555, USA.
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