Quick in and our while shopping
Poor service and communication: had a tire blowout during a road trip so needed to replace rather than limp along on the spare. Went here and everything seemed fine. We were told it would be 45 minutes. Fine. We wandered through walmart and came back 50 minutes later to be told everyone was on lunch break and it would be at least an hour before they even got it into the shop. Went to another place down the road and were back on the road in less than an hour no thanks to these guys.
The tire and auto manager Carl was so helpful. He went above and beyond to make sure me and my daughter gto back on the road. I let Terry Bush the store manager know about Carls service. He was very awesome as well!! A+ Walmart!!
As is the case with most Walmarts these days the customer care is nonexistent. Manager of tire center had to be called for overrides for battery warranty returns. Complained about it every time. Hours of delays. One young lady behind the counter working hard and doiing a good job. The rest were playing around and pretty much letting her do all the work. Including the Tire Center manager and one of the store managers. Folks, just stop going to WalMart! Had it not been a Sunday with nowhere else to go I would nevere let my shadow grace their store again.
These guys work hard and do a great job
Walmart Tires Auto Parts is a US Car Repair based in Crossville, Tennessee. Walmart Tires Auto Parts is located at 168 Obed Plaza Ste 108, Crossville, TN 38555, USA.
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