I used to enjoy the fact I had a decent walk in clinic to go to whenever sickness took hold. A little over a year ago they had a problem with billing and stated I owed co pay payments from previous visits. Stated that we would look into it and either pay or waive the charges. After my visit I was told I owed the money then instead of waiting to see if the charges were correct or not. They stood in my way and stated I could not leave until I paid for charges they werent even sure I owed. Turns out I didn't owe anything and was harassed for nothing. Mind you I was very sick at that time and instead of focusing on care they wanted money for charges I did not owe. Now as of today I go in after the last horrible experience a little over a year ago . I recever good care and they were very nice however I sat in crossville to wait for my prescriptions, because I live a decent distance from the pharmacy. I waited over an hour and checked at the pharmacy. The pharmacy said they had received no orders from exac care. Now I had to call them back spend 15 minutes on hold for them to send them again and wait another 30 minutes to get them filled. Who ever is running this clinic is running it into the ground. It use to be a pleasant experience as far as being sick can be.I will be using another clinic from now on and I suggest others to do them same if you habe experienced like events.
She's very professional knowledgeable and I have sense of humor I'm strongly recommended this place
After all practitioner nurse take care about me.
Very professional stuff
Obviously I think I go to see the doctor
Very helpfun. Ive heard alot about people saying the crossville doctors suck well guess what not this place. This younger guy helped me so much with my kidney stone and got me the medicine that helped me pass it same day and saved me thousands from a ER visit and scan. Please give this place a try. Go early to avoid waiting. If its something minor try this place. I would rate 5 out of 5.
Website says they're open until 5, but when I arrived with strep throat at 4:55, they were no longer taking patients. If you stop taking patients before 5, you *are not open for business until 5*. I hope they'll change website to reflect actual hours of operation so that others won't make a panic 30- mile drive for nothing, as I just did.
I took my daughter in this morning since her regular doctor isn't open on Saturday and I knew it couldnt wait until Monday. She gets very "croupy" a few times a year and it gets bad to where she has issues breathing and it can get scary. I can not say enough good things about how well the staff were. They listened to what I had to say, took excellent care of my daughter, were kind and caring. They didnt try to rush us out, they took the time to make sure we got all the help we needed. Rachel and Adam are the two who helped us and I truly feel this was one of the best experiences I have ever had at a walk-in clinic ever. Thank you so much again!
Exaccare is a US Hospital based in Crossville, Tennessee. Exaccare is located at 229 Interstate Dr #103, Crossville, TN 38555, USA.
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