I have just finished the worst move of my life this week . Wheaton was subcontracted to unload my container from overseas . Communication was poor, the team showed up 4 hours late and only worked til4:30 the first day with 4 guys. The second day they quit at 3:30 and did not want to come back and finish on Saturday morning. No one on the team could assemble a bed so our children slept on the floor until my wife assembled the beds herself. Do not go near this company!! Abu Dhabi to Nashville 8-6-2016
I get the pleasure to work with the company often. We are another agent within the Wheaton/Bekins network. The long term staff at Preferred knows the business very well, takes great care of its customers and is a drivers choice to work with. Unfortunately a couple reviews below are diminishing their stellar reputation within the industry.
This company was contracted to move my stuff from Knoxville, TN to San Diego, CA and they did an amazing job! Nothing was broken or damaged. Per military contracting, they do repack some items in a way that will keep them safe during transport if deemed necessary. So, if your stuff is packaged differently than how you picked it, it’s to keep it safe! Bob Krumpols and Laurie were both so nice and helpful in this first big move for my family. I have also contacted them to ship my car, they are the only movers I would trust to ship across country!
You do not want to know about the empty cell phone box that was wrapped in FOUR sheets of wrapping paper or any of the other problems. It would seem that their employees are not trained in the proper way to wrap items for shipping them. One of the 'workers" did more talking than working. Had I been one of the co-workers I would have complained to the person in charge. Will I recommend this firm to my friends? You have to be kidding.
We have two vehicles and we drove them from Tennessee to Texas. We were driving down the interstate and I received a call from Wheaton, Friday afternoon between 3 and 4 in the afternoon. The rep on the phone told me that I would have to pay by cashiers check or money order. I advised her that I had planned to give them a personal check. Her reply was absolutely not. Remember we are driving down the interstate, when I asked her what the total charge was for the moving, her reply was, you have been that amount. Now it would have been nice to know this in Cookeville where I could have gotten a check from my bank. No I am told this on Friday afternoon. Anyone who does not know that banks close at 4:00 on Friday and do not open until Monday does not live on this planet. Remember nothing gets unloaded off the truck until they have payment. After I got past the panic of realizing that I do not have a checking in San Antonio, I called my financial representative in Cookeville. She advised me to open a checking account on Monday morning, have the bank call her and give her my account information and that she would then transfer the money into my new account and the local bank in Texas could then issue a cashiers check so the furniture could be unloaded.
Wheaton moved us from Cookeville, Tn to San Antonio, Texas. I bought hanging clothes boxes and personally hung my clothes and sealed the boxes. When we arrived in Texas, my clothes had been taken out of one of the boxes, the flaps on the top of the box had been sealed together so that the top of the box was open and the box contained tools from the garage. A weed eater, edger and clippers.
Very good group of guys were very polite and eager to work
Preferred Movers Of Tn is a US Moving Company based in Crossville, Tennessee. Preferred Movers Of Tn is located at 61 Forbus Dr, Crossville, TN 38555, USA.
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